Retail Operations Manager
$100,000 - $140,000 annually
Full-Time
About Pot Mamas Boutique Dispensary
Welcome to Pot Mamas Boutique Dispensary, where we're shattering the grass ceiling one customer at a time! As a sister-owned cannabis retail destination in Minnesota, we're passionate about cultivating an elevated shopping experience that combines premium products with unparalleled education. Our boutique caters to the discerning, price-agnostic consumer who values quality, knowledge, and exceptional service. At Pot Mamas, we believe in empowering our community through cannabis education while creating a welcoming space where every customer leaves feeling more informed and inspired.
Position Overview
Are you ready to grow your career to new heights? Pot Mamas Boutique Dispensary is seeking an Operations Manager who's ready to be the bud of all operations! This isn't just another job – it's an opportunity to plant yourself in the ground floor of Minnesota's booming cannabis industry and help us cultivate something truly special.
What You'll Be Doing (Joint effort with your amazing team!)
Operations Excellence
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Oversee all retail operations with the precision of a master cultivator – because attention to detail is kinda our thing
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Ensure seamless daily operations that keep customers coming back for more
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Drive operational efficiency initiatives that help our business bloom
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Manage multiple location oversight as we expand our growing empire
Compliance & Regulatory Management
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Navigate Minnesota's cannabis regulations like a seasoned pro
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Maintain impeccable compliance records – we don't mess around when it comes to staying legit
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Implement and monitor compliance protocols that keep us above board
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Stay current on evolving regulations because this industry moves fast
Inventory & Supply Chain
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Master inventory management systems with the skill of a budtender extraordinaire
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Optimize product flow and reduce waste – we hate seeing good bud go bad
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Develop relationships with premium suppliers who share our commitment to quality
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Forecast demand like you can predict the weather (but more accurately)
Financial Stewardship
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Manage budgets and cash flows with the precision of a Swiss timepiece
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Analyze P&L statements and identify opportunities to grow profitability
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Implement cost-control measures that don't compromise our high standards
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Oversee pricing strategies for our premium product portfolio
Team Building & Leadership
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Recruit, hire, and build a stellar team of cannabis enthusiasts who are passionate about elevated service
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Lead and inspire your hand-picked team to deliver exceptional customer experiences
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Foster a positive workplace culture where everyone can flourish
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Handle employee relations with wisdom, fairness, and a touch of zen
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Develop comprehensive training programs that help team members reach their full potential
Customer Experience & Education
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Ensure every customer interaction is lit (in the best way possible)
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Oversee comprehensive cannabis education programs
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Maintain our reputation as the go-to destination for elevated consumers
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Create memorable experiences that keep customers rooted in our community
What We're Looking For (The cream of the crop)Education
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Bachelor's degree in Business Administration, Horticulture, or related field (Master's degree preferred)
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Advanced understanding of cannabis cultivation, products, and effects
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Continuous learner who stays current with industry trends
Experience
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10+ years of cannabis retail experience at the management/oversight level
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Proven track record in high-volume retail operations
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Experience managing compliance in highly regulated industries
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Background working with premium, price-agnostic clientele
Skills That Make You Stand Out
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Communication: You can explain complex cannabis concepts in simple terms and lead difficult conversations with grace
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Leadership: Natural ability to motivate teams and drive results
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Analytical Thinking: Data-driven decision maker who can spot trends and opportunities
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Adaptability: Thrives in fast-paced, evolving industry landscape
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Customer Focus: Obsessed with creating exceptional experiences
Personal Qualities
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Hungry: Ambitious professional ready to grow with our expanding business
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Excitable: Genuine passion for the cannabis industry and its potential
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Hands-On: Not afraid to roll up sleeves and get involved at ground level
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Integrity: Unwavering commitment to ethical business practices
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Innovation: Creative problem-solver who thinks outside the box
What We Offer (The perks of joining our boutique)
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Competitive salary commensurate with experience
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Comprehensive benefits package
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Professional development opportunities in a rapidly growing industry
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Equity participation as we expand our footprint
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Work in a positive, supportive environment where your ideas matter
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Be part of a pioneering team in Minnesota's cannabis market
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Employee discounts on our premium product selection
Ready to Join Our Growing Family?
If you're ready to take your career to the next level and help us continue shattering the grass ceiling, we want to hear from you! This is more than just a job – it's an opportunity to be part of something special as we cultivate the future of premium cannabis retail in Minnesota.
Apply today and let's grow together!
Pot Mamas Boutique Dispensary is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of race, gender, age, religion, sexual orientation, or any other protected characteristic.
Job Type: Full-time
Projected Total Compensation: $100,000.00 - $140,000.00 per year
Work Location: In person
How to apply
Send your resume` and statement of interest to Erin Pash